About Us

Quality Guaranteed

With over 35 years of experience, more than 400,000 employees, and more than 200 satisfied companies, at CASEEM we’ve built more than just a company: we’ve created a legacy of commitment, trust, and excellence. We’ve become a pillar of the BPO industry, bringing talent to where it’s most needed and overcoming every challenge with passion. We believe in the power of a job well done and in the peoplewho make it possible.
Together we continue to grow and transform industries!

We are the best option in specialized and diversified HR services, guided by solid quality standards. Our vision is to deliver high-quality, efficient workforce solutions that set new benchmarks in the BPO industry and support long-term business growth.

Our mission is to connect people with life-changing opportunities while empowering organizations to thrive. We act as a strategic partner, providing qualified personnel, reducing operational costs, and transforming workforce management into a competitive advantage for our clients.

Our work is guided by integrity, transparency, honesty, perseverance, and a commitment to excellence. We believe trust is earned through consistent collaboration, ethical practices, quality service, and a genuine dedication to supporting both people and businesses.

Founded in 1990 in Ciudad Juárez, Chihuahua, CASEEM began with a clear purpose: to connect talent with opportunity. Over more than 35 years, we have expanded our operations across Mexico and the United States, building long-term partnerships and delivering HR and workforce management solutions grounded in experience, resilience, and continuous improvement.

Adaptability and Excellence

With a strong presence in the United States and Mexico, at Caseem we have the capacity to bring our solutions to any corner of the world. We specialize in adapting to each industrial process, providing a unique local approach that ensures efficiency, quality, and a real impact in each market.

No matter the challenge, we’re ready to be where we’re needed, transforming every opportunity into a step toward global success.

Global Presence

Solutions that reach every corner of the world

Adaptation Industrial

Specialization in various industrial processes

Local Focus

Customized strategies for each market

Commitment to Excellence: Certifications that Support our Work

At every stage of our journey, Caseem’s trajectory reflects the unwavering commitment to excellence that drives us.
We are dedicated to offering solutions that are not only efficient but also high-value, because we know that each client is unique. We
adapt to your needs with flexibility and vision, always aiming to exceed your expectations. Our growth is the result of transforming
every challenge into an opportunity, building together a future filled with success and endless possibilities.

Excellence

Commitment to the highest standards

Value Solutions

Efficiency and quality guaranteed

Personalized Approach

Adapting to unique needs

Why CASEEM?

Our company’s commitment is motivated by one objective: to encourage an attitude of contribution within each one of us and the strength to act according to our customers’ requirements by fostering quality in our work and harvesting integrity in our performance.

Our company’s commitment of honesty and transparency is achieved by the vote of confidence provided by our customers, since trust cannot be imposed; it can only be earned. We are always willing and ready to face challenges and changes, whether positive or negative, because our goal is to grow and we are prepared to achieve it.

Our goal to serve derives from our conviction to contribute to the growth of our customers. We have earned our customers’ trust by years of joint collaboration and efforts. Honesty, integrity, and perseverance are attitudes that we have instilled in our administrative staff since we began operations, and continue to encourage.

Built to Adapt

We adapt to the business demands and changes by providing each customer with the possibility to consider our company as an extension of their own.

Our Greatest Ambition

CASEEM’s greatest ambition is to develop into a quality world class service company.

Provide qualified personnel

Offering qualified and experienced candidates to meet the labor needs of companies.

Reduce costs

Helping companies save resources by avoiding the need to carry out selection, hiring, training, and development processes.

Improve efficiency

Provide temporary staff to meet your production demands required to impact expected productivity.

Improve the quality of service

Provide trained and motivated personnel to improve the quality of service to companies.

Helping businesses

Helping companies reduce staff turnover by providing engaged and motivated candidates

+35 Years Driving Global Success

Fulfilling Challenges, Offering Quality Solutions

Commitment

Total dedication to our clients

Global Reach

International presence with a local focus

Growth

Constant evolution for more than 35 years

Quality

Excellence in every solution we offer

Our Journey: A Timeline of Milestones

Discover the journey that transformed us, the milestones that
defined us, and the vision that has guided us since day one.

1990
The Founding of CASEEM

In 1990, CASEEM was founded in Ciudad Juárez, Chihuahua. Our journey began by forging our first strategic partnership with Industrias Zaragoza.

1991
Potter & Brumfield

The first maquiladora company CASEEM serves with HR and workforce management solutions in Mexico.

1992
The Companies Who Trust Us

Ark les Corporation

1993
CASA Compañía Armadora

Employee psychometric testing program for 2,500 workers
aimed at reducing absenteeism and turnover.

1996
Diesel Recon

The first maquiladora company CASEEM serves with HR and workforce management solutions in Mexico.

2000
The Companies Who Trust Us

Siemens VDO

2001
The Companies Who Trust Us

NOMA

2004
Establishment of Official Headquarters: CASEEM in Ciudad Juárez, Chihuahua, Mexico

In April, CASEEM inaugurates its new offices in Ejercito Nacional, Mexico, expanding its HR and workforce management services.

2004
Establishment of Official Headquarters: CASEEM INC in El Paso, Texas, USA

In October, CASEEM INC inaugurates its new offices in El Paso, Texas, expanding its HR and workforce management services in the USA.

2004
The Companies Who Trust Us

Elcoteq

2005
SEMSA/RCA

CASEEM partners with SEMSA/RCA to manage the hiring of 2,500 employees, delivering HR outsourcing and workforce management solutions in Mexico.

2005
The Companies Who Trust Us

MSC, DELPHI, Thomson, Philippis, Enlight, ASPEL, Lex Mark

2005
CASEEM INC begins services with VINTON Steel

CASEEM INC starts providing HR and workforce management services to VINTON Steel, supporting employee management and operational efficiency in the USA.

2006
The Companies Who Trust Us

Eaton, Johson, Controls, Cordis, Yazaki

2007
The Companies Who Trust Us

Eagle, Ottawa, EDIASA, Ethicon, EES, ECI, Advance, Transformer, Ansell, Edmont, Expeditors

2008
The Companies Who Trust Us

DHL Mexico, Robert Bosch

2012
The Companies Who Trust Us

ZF Juarez

2014
The Companies Who Trust Us

BRP, ADC

2015
The Companies Who Trust Us

CEWS

2018
The Companies Who Trust Us

MAHLE USA

2023
CASEEM certified as Minority-Owned Business

In November 2023, CASEEM achieves certification as a Minority Owned Business.

Certifications That Support Our Work

Our certifications and registrations support responsible operations, ethical business practices, and long-term organizational reliability.